Shipping policy

UK DELIVERY ON SUBSCRIPTION ORDERS and one time orders

One time orders will be processed and shipped within 3 working days.

All UK subscription coffee orders will automatically be charged and shipped if not paused or skipped.

DESPATCH

We operate Monday-Friday and aim to despatch in-stock orders within 48hrs.

UK DELIVERY

  • Delivery pricing is calculated at the checkout once your delivery address has been entered.
  • Some items are dispatched direct from suppliers, so ship in separate orders

DELIVERY ADDRESSES + SAFE PLACES

  • It is the responsibility of the customer to ensure delivery addresses are correct and there are provisions for the shipment to be signed for and accepted from a courier. Diggle Roasters cannot be held accountable for any fees imposed by couriers for missed deliveries or for items returned to us due to missed deliveries or undeliverable addresses.
  • Delivery addresses are applied to shipping labels exactly as they were entered at the checkout by the customer. Please ensure you enter the correct shipping address and contact details as Diggle Roasters cannot be held responsible for any errors entered by the customer.
  • Where special delivery instructions or 'safe place' arrangements have been made, these become the responsibility of you, the customer.
  • Diggle Roasters accept no responsibility for goods being delivered to an incorrect address supplied by you or left in any 'safe place'.